Pomelo is a well-known global fashion brand that has gained much popularity and admiration in recent years. It has its own dialect of fashion and is a notable brand as it designs, manufactures, and trades its products worldwide.
In 2013, David Jou and Casey Liang established Pomelo, a fabulous e-commerce fashion store. Pomelo is admired for its fabulous range of Women’s fashion essentials, which are designed, manufactured, and sold by Pomelo itself. It has its headquarters in Bangkok, Thailand.
The selection contained by Pomelo consists of the best of clothing, lingerie, footwear, bags, fashionable accessories, jewellery items, and so much more. The phenomenal range is admired by all and Pomelo is popularly known as ‘Born in Asia’.
Customer Service
Pomelo has gained its image with the magnificent fashion trends, global fashion, latest styles of Women’s fashion essentials and various more particulars introduced by Pomelo itself in Asia. Apart from this, Pomelo has special eyes and ears for the queries made by its customers. The customer service is available from Monday to Saturday 9AM to 6OM (ICT). One can choose the following options to get in touch with Pomelo:
- Message Pomelo directly through Live Chat Support. Chat easily at Facebook (@pomelo) or Instagram (@pomelofashion).
- Use the Pomelo Email Address to put up your queries in detail; send them to customerlove@pomelofashion.com.
- Call the Pomelo customer service representative directly from the Pomelo mobile App.
Security & Payment
Pomelo has a phenomenal interface that supports the security and safety of the data and personal details. The phenomenal arrangement made by Pomelo has more to do with secure transaction and payment security. One can use any credit card, debit card, or Pomelo Store Credit to pay at Pomelo. The Pomelo Store credit is valid for 365 days.
Ordering and Delivery
Pomelo has changed how women shop for Fashion products in the Philippines. With its supreme-class online portal, customers can enjoy the collection specially styled for them and order from there only. Orders can also be placed from Line (@pomelo) and Facebook (Pomelo).
Once the order has been placed, Pomelo gives the estimated time to deliver the order, which is 4-7 working days. Customers are advised to wait 1-3 working days during the holidays. The delivery fee implied at Pomelo for orders valued below US$49 is US$9.95, and all orders over US$49 are delivered for FREE.
Subscribe Pomelo Newsletters
Subscribe for Pomelo Newsletters and receive the updates for latest collections. Be notified for all the stuff that comes new to Pomelo for the customers. Take advantage of the Pomelo promotions, Pomelo discount deals, and member only promotions. Sign up now and receive the information on Pomelo sale events and Pomelo new arrivals in priority.
